At KitchenKartt, we are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our shipping policy below for information about order processing, estimated delivery times, shipping costs, and order tracking.
1. Estimated Delivery Time
Our estimated delivery time is 6–15 business days, including order processing and transit.
This includes:
- Order Processing: 1–3 business days for order preparation, packing, and dispatch.
- Shipping and Transit: 5–12 business days for delivery by the shipping carrier.
Please note:
- Business days are Monday through Friday, excluding public holidays.
- Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or peak shopping seasons.
- International shipments and deliveries to remote locations may require additional time.
2. Shipping Costs
Free shipping is available on all orders.
However, additional shipping charges may apply in certain circumstances. If any additional charges apply to your order, the applicable costs will be communicated before your order is completed.
3. Order Processing Schedule
Orders are processed according to the following schedule:
- Orders placed before 10:00 PM (EST) : Begin processing on the next business day.
- Orders placed after 10:00 PM (EST): Begin processing on the following business day.
Processing times may vary during public holidays or periods of high order volume.
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.
You can use the tracking details provided to monitor your shipment and check its delivery status.
5. If Your Order Has Not Arrived
If your order has not arrived within the estimated delivery timeframe, please contact us at kitchenkarttsupport@gmail.com with your order number.
Our customer support team will review your order status and assist you with the next steps.
6. International Shipping
As we ship internationally, some items may be shipped directly from our warehouse partners. Orders shipped to remote or regional locations, or from multiple warehouse locations, may take longer to arrive. We appreciate your patience and understanding.
7. Shipping Restrictions
At this time, we do not ship to P.O. boxes or military addresses, including APO, FPO, and DPO addresses.
Please ensure that your shipping address is complete and accurate when placing your order to avoid delivery delays.
8. Company Information
Company Name: Kitchenkartt.com
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Canada Local Time)
9. Get in touch
Have a question about our products, your order, or anything else? We'd love to hear from you! Our friendly customer support team is here to help and will do its best to respond as quickly as possible.